- Accounts are 30 days net with payment required within 30 days of the invoice date
- All new customers are required to pay for their first order on a Proforma basis, after which a 30 day credit account will be opened, subject to status
- Shortages and damaged goods must be reported within 3 working days of receipt
- Non required and incorrectly ordered items may be returned within 7 working days of delivery and may be subject to a 20% handling charge. All returns must be in original packaging and in a resalable condition in order to be returned